Best Predictive Dialer Software for Outbound Call Centres

 

A predictive dialler comes very handy as it saves a lot of time and helps agents to get in touch with more potential clients in less time.

 

 A predictive dialler is a tool that predicts calls and places them using statistical analysis without the instructions of the employees.

 

Predictive dialer software is better than standard auto-dialers because it doesn't wait for the agent to get free before making the calls.

 

  In simple words, with predictive dialer software, agents can make multiple calls and get connected to the call that the potential lead has answered.

 

  Predictive dialer software becomes very important for outbound call centers because agents have to make multiple calls in a limited period.

 

With this predictive dialer software, they can assist many people in a small amount of time.

 

Top 4 Predictive Dialers

 

1. MyOperator

 

MyOperator is a predictive dialer software that helps agents track the call, give virtual receptionists, and much more.

 

This predictive dialer helps an organization to have an organized and systematic way of functioning that offers an impressive look to the outsiders.

 

With this predictive dialer software, you can easily target more customers each day.

 

This software comes with the latest features that are different from the standard dialer softwares and it provides a great customer experience.

 

However, MyOperator does not notify you of the missed calls, and the calls are often expensive.

 

2. Knowlarity

 

Knowlarity is another best predictive dialer software created by an Indian telephonic company that offers excellent business communication for call centers.

 

With this predictive dialer, you can enhance the solutions of your call center and can access a wide range of audiences with its advanced features.

 

Knowlarity is equipped with all the latest features, and it comes with an integrated cloud-based solution.

 

  The drawbacks of this software include minor issues with the outbound calls, and people have often suggested that it gives poor product service.

 

But we feel if you use this software effectively with a proper plan you can overcome these drawbacks.

 

3. RingCentral

 

RingCentral is one of the most flexible and cost-effective predictive dialer software used for outbound call centers.

 

 Its advanced features allow the workers to connect via video calling, group texting, conference meetings, voice calls, and much more.

 

The interface of the software is straightforward to use. Call centers can seamlessly use it for effective remote working.

 

Before using the software, you can also watch the free demo of its functions.

 

 RingCentral offers high-quality voice communication that is considered to be one of the significant aspects of creating a good impression and relationship with the potential leads.

 

4. CallHippo

 

CallHippo can be accessed on your laptop and desktop as well.

 

The features of this predictive dialer are simple to use, and the functions that it provides are top-notch with solid and modern elements.

 

With the help of CallHippo, workers of your call center can have outstanding interaction with the clients.

 

CallHippo is one of the popular predictive dialer software, giving excellent customer experience and high quality features for several years.

 

You can access the basic plan of this software free of cost. This software has all the latest features except the fax service.

 

 All the functions and the plants it offers are budget-friendly; however, you cannot use them for the Chrome extension.

 

Conclusion

 

These were the best predictive dialer software for outbound call centers. They boost the productivity level of the call centers and allow you to have access to more customers.

 

Go for a predictive dialer that falls under your budget and suits the best with your requirements.